Privacy Policy — Complete details on how your data is protected on the 77vd platform

1 Introduction

Welcome to 77vd. Our privacy policy explains what information we collect when you use our platform, why we collect it, and how we keep it secure.

77vd An online gaming and Sports Betting platform designed for users in Bangladesh. We believe every relationship should be built on transparency and trust — which is why our privacy policy is written in plain language that anyone can understand.

By accessing this page or using 77vd, you automatically consent to this privacy policy. If you disagree with any part of it, please refrain from using the platform and reach out to our support team.

2 What Information We Collect

77vd only collects information that is strictly necessary to provide our services. A detailed breakdown of the data types we collect is listed below:

3 How We Collect Data

77vd may collect your information in several ways. The primary methods are listed below:

• Directly Provided: Information you provide directly during registration, KYC verification, or when submitting a support ticket.
• Automatic Collection: Device information and cookies are collected automatically while you use the platform.
• Payment Partners: Transaction confirmation details from payment gateways such as bKash, Nagad, and Rocket.
• Verification Services: Data from third-party KYC services for age and identity verification.
• Support Contact: Information provided during support interactions via live chat, email, or phone.

4 Purpose of Data Use

77vd uses your personal information only for the specific purposes listed below. It is never used for anything beyond these:

• Creating your account and completing identity verification.
• Processing deposits, withdrawals, and other financial transactions.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Notifying you of important security matters related to your account.
• Personalizing your gaming experience and showing relevant offers.
• Improving platform performance and enhancing the user experience.
• Meeting legal obligations and complying with regulatory requirements.
• Sending promotional messages and offers with your consent.

5 Data Sharing Policy

77vd believes your data belongs to you. However, in the specific circumstances below, we may share limited information:

• Payment Processing: Information required to confirm transactions with payment partners such as bKash, Nagad, and Rocket.
• KYC Partners: With approved verification agencies for identity and age verification.
• Legal Authorities: In response to court orders, lawful requests from government regulators, or law enforcement investigations.
• Security Services: With specialist services for detecting cyberattacks, fraud, and unusual activity.
• Business Changes: In the event of a company merger or acquisition, you will be notified in advance.

Your information is never shared outside the cases listed above. Any data shared is always minimal and purpose-specific.

6 Cookies & Tracking

77vd uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on future visits.

• Essential Cookies: These cannot be disabled as they are required for login sessions and security.
• Functional Cookies: Used to remember language preferences and personalized settings.
• Analytics Cookies: Used to analyze platform usage statistics.
• Security Cookies: Used to detect and prevent suspicious activity.

7 Data Security Measures

77vd uses industry-leading security measures to protect your information. Our technical and organizational safeguards are outlined below:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive data stored in the database is protected with AES-256 encryption.
• Two-factor authentication (2FA) is mandatory for all administrative access.
• Regular security audits and penetration testing are conducted.
• Data access is restricted to authorized personnel only.
• 24/7 security monitoring and detection of unusual activity.

Please note that no method of transmission over the internet is 100% secure. In the event of a data breach, we will notify you promptly and take all necessary steps to address it.

8 Data Retention Period

77vd only retains your information for as long as necessary. Retention periods vary depending on the type and purpose of the data:

• Account Information: For the duration of account activity and a minimum of 5 years after closure (as required by law).
• Financial Transactions: Retention of up to 7 years is mandatory under financial regulations.
• KYC Documents: 5 years from the date of verification.
• Gaming History: Automatically deleted 2 years after account closure.
• Support Contact: Deleted 1 year after resolution.

9 Your Rights

As a 77vd user, you have important rights over your data. We fully respect and uphold these rights:

To exercise any of these rights, contact our support team. We typically respond to requests within 30 days.

10 Children's Privacy

77vd strictly does not collect or store information from anyone under the age of 18. Our platform is intended for adults only.

If a minor registers on the platform and we become aware of it, the account will be immediately closed and all associated data will be deleted.

If you believe your child is using this platform, please contact our support team immediately.

11 Privacy Policy Updates

77vd may update this privacy policy from time to time. For significant changes, we will notify you in advance through the following channels:

• Pop-up or banner notifications when you access the platform.
• Notifications sent via SMS to your registered mobile number or by email.
• The "Last Updated" date on this page will be changed.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly.

12 Contact

If you have any questions, concerns, or requests regarding this privacy policy or your data, please get in touch:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the platform
• Response Time: Usually within 24 hours